Responsible Gambling

At mFortune Casino, we want gambling to remain a controlled activity. We provide safer gambling information and account tools to help you manage your activity, take a break when needed and put your safety first. If gambling stops feeling manageable, you do not need to wait before seeking support.

How we support player protection

Safer gambling starts with knowing what you can afford to spend and how much time you want to set aside. We encourage you to review your activity regularly, use the controls available in your account and contact support if you are concerned about your gambling.

Activity-control tools

Your account’s safer gambling settings are the place to check available limits and break options. Set controls while you feel comfortable making decisions, rather than waiting until gambling feels difficult to manage. Some changes that increase your ability to gamble may take time to apply.

Deposit limits

A deposit limit can help you decide in advance how much money you are prepared to put into your account. Check the available daily or weekly options in your safer gambling settings. Choose an amount that fits your budget and does not affect essential spending.

Loss limits

Where loss limits are available, they can provide another boundary for your activity. Set a figure you can afford to lose, and do not treat it as a target. Check your account settings or ask support which controls are available to you.

Time limits and account breaks

It can be easy to spend longer gambling than planned. Set aside a fixed amount of time and stop when it is up. If you want space away from your account, check the available time-out options or ask support about taking an account break.

Self-exclusion

Self-exclusion is intended for anyone who needs a longer break from gambling. You can request it through your account’s safer gambling settings or by contacting support. Before choosing a period, make sure you understand how access to your account will be restricted and what happens when the period ends. GAMSTOP also offers a national self-exclusion service for participating UK gambling websites.

Signs that it may be time to stop

Consider taking a break if you are spending more money or time than planned, trying to win back losses, hiding your activity, or finding that gambling is affecting your finances, relationships or daily routine. You can seek help even if you are unsure how serious the problem is.

Practical ways to stay in control

Decide on a budget before you start and keep money for bills and other essentials separate. Take regular breaks, review your activity and avoid gambling when you feel stressed or under pressure. Never borrow money to gamble or chase a loss.

Professional help and support

If gambling is causing harm, speak to someone you trust and consider independent support. GamCare provides gambling support, while GAMSTOP can help you exclude yourself from participating websites. You can also speak to your GP about support available to you.